Awards, Gifts, Trophies, Plaques, Glass Engraving and Metal Engraving |
Memorable Engraving Co. Custom Glass, Crystal & Marble Etching Email: Info@memorableengraving.com 1.561.969.9900 |
General Information |
General Information
Pricing Please call for pricing. All pricing includes full engraving services. Larger Quantities There are no minimum order
requirements. For pricing on larger quantities than those listed in the
catalog price sheets, please contact your dedicated representative. Art Charges Art is defined as sharp, black
and white, camera-ready artwork. Xerox like copies, business cards,
letterhead, and company brochures are not acceptable and are subject to
additional art charges. We reserve the right to clean up artwork and bring
it up to proper quality for etching purposes. We will always advise of this
need, and advise of charges. Set Up Charges Other companies charge multiple
versions of one-time charges. We do not. There is no additional charge for
straight line copy, multiple line copy, copy changes, plate charges,
personalization. Second Side Etching When a second area or second side
of the same piece is required to be personalized, it is charged at an
additional rate of $2.00 per piece. This covers any type of etching required. Colorization When color is requested to be
added to the etched area of a piece, a charge of $5.00 will be added.
Colorization on Marble is required. Matching PMS colors will be handled on an as
needed basis, and priced at time of request. Multiple color fill may be done
per piece, while being charged for each color separately. Please add an
additional 2 business days to the normal production lead time. Bases Bases are priced separatly. Engraved Plates for Bases Volume of text and artwork will dictate pricing. Drop Shipments There are no extra charges for
this service. Proofs Faxed proofs are supplied for
every order. There is no charge for this service. It is part of our quality
control process to make every attempt to ship error free products 100% of
the time. Production Time Production time is
approximately 10 business days from confirmation of approved art proof to
shipping date. Allow for shipping time. Merchandise Returns Items that are personalized may
not be returned. All other items require preapproval. Shipping All shipments are F.O.B. our
plant, Lake Worth, FL. All orders are shipped UPS prepaid, with the shipping
charges added to the invoice. Advise if other arrangements need to be set
up. C.O.D. orders will be charged an additional 10%, and $7.00 by UPS. AIR
shipments will be done by written request only. Memorable Engraving makes
every effort to use the buyers carrier of choice, but reserves the right to
ship your order via the carrier of OUR choice to guarantee required buyer’s
delivery date. Third Party Billing By written request only, you may
use consignee or third party billing when available. There is no additional
charge, and Memorable Engraving will not be responsible for insuring these
shipments while in route. Shipments Outside of the U.S.A. An administrative fee of $10.00
will be added for documentation paperwork, and special packaging
requirements to each shipping location. It is the receiving party’s
responsibility to let your Sales Representative know the declared value
to be put on shipping documents. Duties and taxes may be billed additionally
and after the original invoice, should such charges exist. Samples Personalized samples will be
billed at the designated catalog price. Non-personalized samples will be
billed at the designated catalog price less 10%. Samples may not be
returned. Freight Claims, Breakage All product is shipped at the
buyer’s risk and claims must be made against the carrier based on their
terms. While we do guarantee shipping dates, we are unable to guarantee
delivery dates, nor safe carriage of goods. Recourse rests exclusively with
the carrier. Title to the goods pass to the buyer at the F.O.B. point on all
shipments. UPS requires the outer carton and packing material to be retained
for all claims and inspection. Computer Graphics Our art department uses Corel
Draw for all its computerized layouts. We are able to read your disks and
email in the following versions: [.CDR], [.A1], [TIF]. If you are using a
MAC, please save your file in an IBM PC format. Art files may be sent to our
art department directly via email at
art@memorableengraving.com Special Packaging Our dedicated Representative will
assist you in meeting all your packaging needs. There will be an additional
charge for special packaging needs. Trademarks Liability for correct use of a
trademark rests completely with the buyer. Product Orders To ensure personalization
correctness and defect elimination, Purchase Orders are required for all
orders. Purchase orders may be mailed, faxed, or emailed. Confirmation will
be sent to the buyer in the same manner as Purchase Order received. Guarantee of Quality Memorable Engraving will make
every effort to deliver defect free workmanship 100% of the time. Defects in
material or workmanship will be corrected promptly and at no charge to the
customer. Please be aware that even the
finest crystal comes with minor variations in clarity, suspended air
bubbles, chill marks and flow lines. Such minor variations are not
considered as defects and should not be returned. Glass and crystal is vulnerable
to scratching. All product is packed with the utmost care and consideration
of this point. Customers scratching their own pieces may contact Memorable
Engraving for information regarding our repair services. Scratches and
chipped lips may be repaired by our in-house repair department. Contact your
dedicated Representative
sales@memorableengraving.com for a price quote. |
Memorable Engraving Co is a Certified Minority Business Enterprise under the provisions of Chapter 287, Florida Statutes and Inter-Local Agreement
"Let Us Exceed Your Expectations"
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Email: Info@memorableengraving.com 1.561.969.9900 |